Q – I have used the forgotten password link, which has taken me to a different page than the payroll input application.
A – Go to https://payroll-input.safeguardglobal.com this will take you to the payroll input application.
Q – I have logged into PIA and cannot see any of my workers
A – Please contact your operations consultant. You need to be given access to your workers.
Q – I cannot access the portal and I am worried my payroll changes will not be submitted
A – We have a grace period for you to check your access, please contact your operations consultant with your changes; they can help you access the payroll input application and process your changes.
Q – Why can I not make any changes after the cutoff date is passed?
A – If the cutoff date is passed these changes will have been submitted for payroll. To make any new changes please access the following month where you will have the ability to edit.
Q – What If I have a general question about payroll changes?
A – You will need to reach out to your operations consultant through Safeguard Global Support Center to gain advice.
Q – How can I see past items submitted in the portal?
A – You can use the month icon at the top of the screen to move forward and backward through the year.
Q - How can I give my colleagues access to the payroll input application?
A - You will need to reach out to your operations consultant through the Safeguard Global Support Center
Q -How do I login as a new user
A - Follow this link for Payroll Input Application (PIA) Login Help
Q – How can I download my changes?
A – On the payroll changes screen there is an export button. Click the export button to download and save all changes made.
Q – Can I see my workers submitted expenses?
A – No this portal is for client submissions of payroll changes only.
Q – Will my past payroll inputs be shown in the portal?
A – No, only changes you have submitted through the portal will be displayed any previously made will not be shown.
If you need any further help please log in to the Safeguard Global Support Center to contact us.
(If this is your first time using the Support Center here are the login instructions).